GismoTel is committed to providing our customers the best service possible using the resources available in this website, and through our friendly customer support staff of technicians.

Thank you for using GismoTel's service.

When you noticed any problem on our Internet Telephony system or you have got another question, please feel free to contact GismoTel Support by filling out below form.

GismoTel's Support team of experts will try to answer your question as soon as possible.

Name:

Company name:

Email:

Contact phone no:

Account number (sip):

Please provide as much information as possible when contacting GismoTel Support Team. Following information will be needed (much as possible):

  • Used endpoints (brand / type e.g. LinkSys PAP2)
  • Affected SIP account number(s)
  • Describe the LAN infrastructure (how are the endpoints connected etc.)
  • Describe the WAN / Internet infrastructure/connection (type, upload, latency)
  • Analyzed protocol information of what is happening during the problem
  • Numbers dialed (complete International numbers of the affected destinations)
  • Date & time when problem occurred
  • Describe the exact problem that you are facing (describe it as detailed as you can)
  • Question / issue:


    You will received an confirmation email saying Support Request Received when submitting the support request. If you have not received this email please check your spam system or please feel free to contact GismoTel Support by email at support @ gismotel.com with your support request (please provide same information as above).




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